Category:

Customer Service

Customer Service Operaciones Operaciones Customer Service
Omnichanneling: the challenge of retail

by Ignasi Sayol

by Ignasi Sayol

As customers, we expect to be treated fairly and receive an effective service…
Customer Service
Twitter’s challenge as a customer service tool to manage the last mile

by Ignasi Sayol

by Ignasi Sayol

Customer service is one of the most important factors in any business, but when…