New technologies and digitalization have affected all sectors. And the case of public…
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The English acronym CRM stands for Customer Relationship Management; a term that can be…
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The growth of e-commerce has led to the evolution of online stores, increasingly making…
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Cloud computing and virtualization are two trends that are raising great interest in…
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Technology has advanced at a breakneck pace bringing major changes in nearly all…
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The rapid development of technology has revolutionized our lifestyle at all levels, but perhaps…
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The terms Big Data or Massive data refer to computer systems based on large-scale…
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As customers, we expect to be treated fairly and receive an effective service…
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Apple created the concept naming it iBeacons. However, the industry has adapted it dropping…
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As I mentioned in a previous article a few weeks ago, moving away from…